Reservation Policy

CHECK-IN

Check-In Time 4:00 PM

Check-in time is any time after 4:00 pm.  As there is not a full time Front Desk Receptionist, most properties feature Self Check-in where access codes and property details are emailed or texted after you complete the online check-in form.  Please keep an eye on your inbox for reservation details.   Delta Lodging will make every effort to honor special requests (such as a specific floor or room number, etc.) upon arrival. However, the availability of these items cannot be guaranteed in advance.  Should you need to confirm an earlier arrival time, please contact us directly in advance.

 

CHECK-OUT

Check-out is at 10:00 AM. If you require a later check-out, please contact administration before 8:30 AM on the day of departure and we will do our best to accommodate your request. Any delay to check-out will result an extra night being added to the final bill unless prior authorization has been expressly given from Delta Lodging.

CHANGE REQUESTS
While we try to facilitate all date change requests, some may not be available due to seasonal demand and availability.   We require 24 hours advance notice for date change requests. An early termination fee of one nightly stay will be incurred for each guest that checks out prior to the date specified on their reservation.

CANCELLATIONS

Guests can cancel free of charge until 3 days (72 hours) before arrival, hotel time, to avoid a one (1) room night cancellation fee.  The guest will be charged the cost of the first night if they cancel after the 3 days before arrival.  Reservations will be held until 11:00 AM the morning following your scheduled arrival date.  If you have not checked in by that time, a NO-SHOW charge of one (1) room night will be charged to your credit card and the remaining balance of your reservations will be cancelled.  Delta Lodging is not responsible for weather conditions, personal emergencies, or schedule changes.

​SMOKING POLICIES

Smoking of any kind (tobacco, cannabis, vaping, etc.) is prohibited in the buildings, common areas, or rooms.  Smoking is only permitted outside the buildings.  Please note that violation of our policy will incur a $90 cleaning fee. 

WIRELESS INTERNET ACCESS

Complimentary wireless internet service is offered to all guests in their rooms and all the hotel area.  For login details, please see your reservation details or your in-room welcome sheet. 

 

PARKING POLICY

Private parking is free on the premises and limited to one parking space per room reservation.  If you need an additional parking space, please contact administration in advance.

 

PET POLICIES

For an additional $25 charge,  pets under 30 lbs. are allowed only in our designated pet-friendly rooms. Please contact us prior to making your reservation to ensure compliance and availability.  To accommodate guests with allergies, pets are not allowed in the rooms or buildings that are not specifically designated as pet-friendly.   Please note that violation of our policy will incur a $90 cleaning fee.

 

DAMAGES TO THE PROPERTY

Guests will be held responsible for any loss or damage to Delta Lodging properties caused by themselves, their guests or any person for whom they are responsible.  In case of damage caused by the Guest, the Guest will be required to cover the cost of all damages. 

 

VALUABLES

If you travel with valuables, please keep them safely secured in your vehicle.  The Hotel is not responsible for any stolen or lost items.

 

EMERGENCIES

In case of emergency call 911.  Delta Lodging administration can be reached at: 907-895-1266, M-F 8:30-5:30 (Alaska).  After-hours emergency calls:  954-643-6880