Reservation Policy

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CHECK-IN:  4PM
Check-in time is any time after 4:00 pm.  We offer Self Check-in where Room # and PIN codes are texted and emailed after the guest has registered (https://www.deltalodging.com/check-in).  Please keep an eye on your inbox for reservation details.   We will make every effort to honor special requests (such as a specific floor or room number, etc.)  however, the availability of these items cannot be guaranteed in advance.  Should you need to confirm an earlier arrival time, please contact us directly in advance.

CHECK-OUT:  10AM
Check-out is at 10:00 am. If you require a later check-out, please contact administration before 9:00 am on the day of departure and we will do our best to accommodate your request. Any delay to check-out will incur an extra night being added to the final bill.  
 

CANCELLATION / CHANGES
Prior to check-in, we require a 72-hour advance notice to cancel your reservation without any fees.  For changes made after check-in, we require 24-hour advance notice of reservation changes or modifications, including early check-outs or stay extensions. Failure to notify staff in this timeframe, will incur an Early Termination Fee (ETF) of one night to the final bill, unless prior authorization has been expressly given from Delta Lodging.   

SMOKING POLICIES
Smoking of any kind (tobacco, cannabis, vaping, etc.) is prohibited in the buildings, common areas, or rooms.  Smoking is only permitted outside the buildings.  Please note that violation of our policy will incur a $160 fee.

WIRELESS INTERNET ACCESS
Complimentary wireless internet service is offered to all guests in their rooms and all the hotel area.  For login details, please see your reservation details or your in-room welcome sheet.

PARKING POLICY
Private parking is free on the premises and limited to one parking space per room reservation.  If you need an additional parking space, please contact administration in advance.

PET POLICIES
Based on available pet-friendly rooms, we allow one pet ($25/night and under 35lb) only in designated rooms as not all of our rooms are pet-friendly to accommodate other guests with allergies.  Consequently, ALL PETS must be declared on the Registration form.  Please note that failure to disclose a pet is considered a violation of our policy and will incur a $160 fee.

DAMAGES TO THE PROPERTY
Guests will be held responsible for any loss or damage to Delta Lodging properties caused by themselves, their guests or any person for whom they are responsible.  In case of damage caused by the Guest, the Guest will be required to cover the cost of all damages.

VALUABLES
If you travel with valuables, please keep them safely secured in your vehicle.  The Hotel is not responsible for any stolen or lost items.
 
EMERGENCIES:
In case of emergency call 911.   Delta Lodging administration can be reached at: 907-895-1266, M-F 8:30-5:30 (AKST).  After-hours emergency calls: 954-643-6880